Jefferson’s Ferry announces Employee and Manager of the Year honors
Two outstanding employees were recognized for their stellar work in service of Jefferson’s Ferry residents recently, when Jefferson’s Ferry Life Plan Community brought its management and staff together to celebrate another year of teamwork and camaraderie.
Agustin “Augie” Carrasco was named 2024 Employee of the Year and Kathy Koutouvidis took home 2024 Manager of the Year honors.
Carrasco has a passion for helping people and making their quality of life the best it can be. “Everyone wants to work with him,” wrote his nominating supervisor, Patty Tuscano, director of maintenance. “Several other departments have expressed their appreciation for Augie’s hard work and dedication to me. He shows great concern for the welfare of others and is actively involved in finding solutions to difficult challenges.”
Kathy Koutouvidis, assistant director of nursing, was recognized as Manager of the Year for her contributions to both the Jefferson’s Ferry residents who live in the Vincent Bove Health Center and the team that cares for them. In 2025 Kathy will celebrate her 20th year of service to Jefferson’s Ferry. For the sixth year running, the Vincent Bove Health Center at Jefferson’s Ferry Life Plan Community has received the Pinnacle Quality Insight Customer Experience Award for outstanding resident satisfaction and overall achievement in skilled nursing care, placing the health center in the top 15% of skilled nursing facilities nationwide.
“Kathy’s dedication has been instrumental in her training and recertification of our certified nursing assistants (CNA),” noted Anthony Comerford, vice president of Health Services in writing his nomination. “She has cultivated meaningful relationships among our staff and residents and worked to make sure our residents and staff are educated about the importance of vaccination to protect against illness. Our outstanding results with the Department of Health, ongoing 5-star rating from The Centers for Medicare and Medicaid Services (CMS), and ‘Best Of’ nursing home rating by U.S. News & World Report are reflective of Kathy’s work.”
The last 12 months saw the opening of The Grove, a state-of-the-art 20-bed memory support neighborhood, part of Jefferson’s Ferry’s ‘Journey Toward Renewal’, which in the past few years has added 60 new one- and two-bedroom independent living apartments to the campus, as well as six distinct dining venues, new dining options in assisted living; an expansion of its Healthy Living Center and Fitness Center, and its state-of-the-art Rehabilitation Therapy Center.
“It was an exhilarating year in which we’ve seen many or our efforts come to fruition,” remarked Jefferson’s Ferry president and CEO Bob Caulfield. “We can all feel pride in the jobs we’ve performed that have contributed to making Jefferson’s Ferry a singular Life Plan Community that can offer both the latest amenities and modern living within an established, caring community of neighbors and friends.”
To learn more about Jefferson’s Ferry, visit www.jeffersonsferry.org.
